Welcome to Studizoe (referred to as “we,” “us,” or “our”). By using our website or engaging our services, you agree to these Terms and Conditions. Please read them carefully to understand how we work, what we expect from our clients, and how we protect both parties throughout each project.

1. Acceptance of Terms
By visiting our website or working with us, you confirm that you have read, understood, and agreed to these Terms and Conditions and our Privacy Policy. If you do not agree, please refrain from using our website or services.

2. Data Collection and Usage
We collect personal information such as names, email addresses, and contact details to:

• Communicate with you about services and projects
• Provide our services effectively
• Send occasional updates or marketing materials

By using our website and services, you consent to this data collection and usage as outlined in our Privacy Policy.

3. Our Working Relationship

3.1 Independent Creative Partner

Studizoe operates as an independent creative studio, not as your employee, partner, or joint venture participant.
We may collaborate with trusted creative specialists (such as photographers, videographers, and copywriters) to deliver your project.

3.2 Professional Conduct
We believe in collaborative, respectful communication. If inappropriate or unprofessional conduct occurs, we reserve the right to pause or discontinue services.

3.3 Non-Exclusive Services
Unless agreed otherwise in writing, we work with a variety of clients across different industries, including businesses similar to yours.

3.4 Project Briefing
A clear written brief is required before we begin work. If you don’t have a template, we can provide one. Quotes provided without a detailed brief may be adjusted once the full project scope is defined.

4. Quotes, Fees, and Expenses

4.1 Project Fees
Fees are provided in your quote or proposal and may be fixed or based on time and materials.

Urgent projects or after-hours work may incur additional charges.

All fees are quoted exclusive of GST unless stated otherwise.

4.2 Expenses
You are responsible for reimbursing reasonable project-related expenses, including but not limited to:

• Courier or postage costs
• Licensed imagery, stock video, or typefaces
• Printing, mock-ups, or specialist presentation materials
• Travel-related expenses when required
• External production services such as photography, videography, or illustration
  
  

4.3 Meetings
Quotes cover a reasonable number of discussions and presentations.

Extra meetings caused by scope changes or delays may incur additional fees.

4.4 Quote Validity
Quotes are valid for 30 days from the date issued.

Projects delayed or placed on hold for 30+ days may require a revised quote.

5. Client Responsibilities

Your involvement is key to completing your project successfully.

You agree to:

• Provide accurate content, copy, and imagery in a timely manner
• Review and approve drafts, proofs, and final deliverables
• Supply feedback in writing where possible
• Ensure all materials you provide are accurate and lawful.
  
  

5.1 Approval to Start Work
Written approval is required to commence a project. This may be via:

• A signed quote or proposal
• A purchase order
• A confirmation email
• Once approved, we are authorized to begin work and secure any necessary production services.
  
  

5.2 Final Artwork Approval

• You are responsible for reviewing all final designs and deliverables before production or publishing.
• Changes requested after approval may incur additional fees.
• While we carefully manage suppliers, the final approval remains your responsibility.
  
  

5.3 Proofs for Print

For print projects, we provide proofs (PDF or physical) for your review.

• Production will only proceed once you provide written approval.
• If colour accuracy is critical, we recommend a press check.
  
  

6. Feedback, Revisions, and Proofing

• Our quotes include a standard number of revision rounds, outlined in your proposal.
• Feedback outside the agreed scope or excessive revision rounds may be billed separately.
• Final proofreading (spelling, grammar, contact details, prices) is your responsibility before sign-off.
• Once approved, Studizoe is not liable for errors in client-approved work.
  
  

7. Intellectual Property and Usage

7.1 Ownership

• All work remains the property of Studizoe until full payment is received.
• Once fully paid, you receive the agreed license to use the deliverables for the intended purpose.
  
  

7.2 Source Files and Licensing

• Native design files (InDesign, Illustrator, Photoshop, Canva) remain our property unless a separate file release is agreed and may involve a fee.
• Our work may not be resold, repurposed, or modified beyond the agreed scope without written consent.
  
  

7.3 Portfolio and Promotion

• We may showcase completed projects in our portfolio, website, and marketing materials.
• Physical or digital samples may be requested for portfolio purposes.
• If confidentiality is required, please notify us in writing before project launch.
  
  

8. Cancellations, Holds, and Termination

• If a project is canceled or placed on hold for 30+ days, we will invoice for all completed work and approved expenses.
• Either party may terminate a project for a material breach if it is not resolved within 10 business days of written notice.
• Upon termination, we may assist with handover if requested, and fees will be calculated based on completed work.
  
  

9. Limitation of Liability

• We provide services with care and professionalism but do not guarantee error-free or uninterrupted outcomes.
• Studizoe is not liable for any indirect, incidental, or consequential damages, including lost revenue or reputation, arising from the use of our services or deliverables.
• Approval of final work releases us from responsibility for subsequent issues or claims.
  
  

10. Governing Law

• These Terms are governed by the laws of Australia.
  Any disputes will fall under the exclusive jurisdiction of Australian courts.
  
  

11. Privacy Policy Summary

• We treat all personal information as confidential and do not sell or share it without consent.
• Our website may use cookies to improve user experience and collect anonymous traffic insights.
• Email addresses provided via forms or inquiries may receive occasional updates. You can unsubscribe at any time.
  
  

For full details, see our Privacy Policy or email us at info@studizoe.com.au.

12. Contact Information
For any questions about these Terms and Conditions, please contact:

Studizoe
Email: info@studizoe.com.au